Privacy Policy

Last updated: May 26, 2026

Effective from August 1, 2026

Welcome to Ludoria. Your privacy is fundamental to us. This Privacy Policy describes how Ludoria collects, uses, stores, and protects your personal information when you use our web platform (https://ludoria.app) and our mobile application (collectively, the "Platform").

By accessing or using Ludoria, you agree to the practices described in this Policy. If you do not agree with any part of this document, please do not use our Platform.

Ludoria is operated as an individual project based in Mexico. We are not an incorporated company at the time of publication of this policy.

1. Information We Collect

1.1 Information you provide directly

Username and display name
Email address
Password (for email registration; stored securely using hashing)
Age (optional, when completing your profile)
Profile photo
Reviews, ratings, game lists, and comments you post on the Platform
Games added to your library, personal lists, and activity records

1.2 Information collected automatically

IP address and approximate geolocation data
Device information (device type, operating system, app version)
Usage and navigation data (pages visited, features used, session duration)
Session identifiers and cookie data
Referral data (how you arrived at the Platform)

1.3 Information from third-party services (OAuth)

When you sign in through third-party services, we receive the information those services share with us in accordance with their own policies:

Google Login: name, email address, profile photo, and Google account identifier
Discord Login: username, email address, avatar, and Discord account identifier
Apple Sign-In: name and email address (or Apple-generated private relay email)

1.4 Catalog service information

Ludoria uses the IGDB API (provided by Twitch/Amazon) to obtain video game information (cover art, metadata, ratings). We do not share your personal information with IGDB.

2. How We Use Your Information

We use the information collected for the following purposes:

Creating and managing your Ludoria account
Personalizing your experience: game recommendations, suggested lists, and relevant content
Enabling you to post reviews, ratings, comments, and game lists
Sending you communications about your account, including activity notifications
Sending you newsletters and updates if you have given your consent
Analyzing Platform usage to improve features and fix errors
Displaying relevant advertising, including personalized advertising through retargeting
Processing payments and managing subscriptions (when applicable)
Complying with legal obligations and protecting the rights of Ludoria and its residents (throughout this policy, "residents" refers to users of our Platform)
Moderating content and enforcing our Terms of Service

3. Legal Basis for Processing (GDPR)

For residents in the European Economic Area (EEA) and in any jurisdiction where the GDPR applies, we process your personal information based on the following legal bases:

Contract performance: to create your account, provide Platform services, and process payments
Legitimate interests: for usage analytics, security, and Platform improvement, provided these interests do not override your fundamental rights
Consent: for sending newsletters, personalized advertising, and non-essential cookies. You may withdraw your consent at any time
Legal obligation: when the law requires us to retain or disclose information

4. Sharing Information with Third Parties

We do not sell, rent, or trade your personal information. However, we may share information with third parties in the following circumstances:

4.1 Service providers

We work with external companies that process data on our behalf:

Infrastructure and hosting providers (hosting and cloud servers)
CDN and file storage providers
Web and application analytics providers
Advertising and retargeting platforms
Payment processors (when subscriptions apply)
Transactional email service providers

4.2 Legal requirements

We may disclose information if required by law, court order, or a competent government authority.

4.3 Protection of rights

We may share information to protect the rights, property, or safety of Ludoria, its residents, or others.

5. Cookies and Tracking Technologies

Ludoria uses cookies, local storage (localStorage/sessionStorage), and sessions. For detailed information about the types of cookies we use, see our Cookie Policy.

You can control cookie usage from your browser settings, although disabling certain cookies may affect Platform functionality.

6. Advertising and Retargeting

Ludoria displays advertisements within the Platform. We may use retargeting technologies to show you relevant ads based on your activity on Ludoria and on other platforms.

We may work with third-party advertising networks. These providers may use cookies and web beacons to collect information about your browsing activity. See those providers' privacy policies for more information.

If you reside in the EEA or California (USA), you have specific rights to object to the processing of your data for advertising purposes. See Section 9 for details.

7. Minors

Ludoria is available to residents of all ages, including those under 13. If you are under 13 years of age, you must have the consent of a parent, guardian, or legal custodian to use the Platform.

If we are informed that we have collected personal information from a minor without the required parental consent, we will take steps to delete such information as soon as possible.

Parents or guardians may contact us at ludoria.online@gmail.com to request review, modification, or deletion of their child's account.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Platform services.

You may request deletion of your account and associated data at any time. Upon receiving a valid deletion request, we will delete or anonymize your personal information, except where we have a legal obligation to retain it.

Certain data may be retained in anonymized form for statistical or security purposes even after your account is deleted.

9. Your Rights

9.1 GDPR rights (EEA users)

If you are in the European Economic Area, you have the following rights:

Access: request a copy of the personal information we hold about you
Rectification: correct inaccurate or incomplete information
Erasure: request deletion of your personal information ("right to be forgotten")
Restriction of processing: request that we limit the use of your data
Portability: receive your data in a structured, machine-readable format
Objection: object to the processing of your data for direct marketing or based on legitimate interests
Withdrawal of consent: withdraw your consent at any time, without affecting the lawfulness of prior processing

9.2 CCPA rights (California residents, USA)

If you reside in California, you have the following additional rights:

Right to know: what personal information we have collected, for what purposes, and with whom we share it
Right to deletion: request that we delete your personal information
Right to opt out of sale: you have the right to instruct us not to sell your personal information. Ludoria does not sell personal information
Right to non-discrimination: you will not receive differential treatment for exercising your rights

9.3 Rights under Mexican law

Under Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have ARCO rights:

Access: know what personal data we hold about you
Rectification: correct your data when it is inaccurate or incomplete
Cancellation: request deletion of your data when it is no longer necessary
Objection: object to the use of your data for specific purposes

To exercise any of these rights, contact us at ludoria.online@gmail.com or visit https://ludoria.app/en/contact

10. Photo Gallery Access

The Ludoria mobile application may request access to your device's photo gallery solely to allow you to update your profile photo. We do not access your photos without your explicit consent and do not store images you have not voluntarily uploaded.

11. Payments and Subscriptions

When Ludoria offers paid subscription plans, payments will be processed by external payment providers. Ludoria does not store complete credit or debit card information. Payment data is handled directly by the payment processor in accordance with its own security and privacy policies.

Subscriptions may be recurring. You will receive advance notice before any charge.

12. International Data Transfers

Ludoria operates from Mexico. If you access the Platform from outside Mexico, you should know that your information may be transferred, stored, and processed in Mexico or other countries where our service providers operate.

For EEA users, we adopt appropriate safeguards (including standard contractual clauses when necessary) to ensure an adequate level of protection for your personal data.

13. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

Secure password storage using hashing techniques
Encrypted communications via HTTPS/TLS
Restricted access to personal data to authorized personnel only
Periodic security reviews

However, no data transmission or storage system is completely secure. We cannot guarantee absolute security of your information.

14. Account Deletion and Data Export

You may request deletion of your account and all your personal data at any time:

By sending an email to ludoria.online@gmail.com with the subject "Account deletion"
By visiting https://ludoria.app/en/contact

You may also request export of your personal data in a portable format. We will respond to your request within a reasonable timeframe in accordance with applicable law.

15. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you through a notice on the Platform and/or by email. We recommend reviewing this page regularly.

Continued use of the Platform after changes are published constitutes your acceptance of the updated Policy.

16. Contact

If you have questions, concerns, or wish to exercise your rights related to this Privacy Policy, contact us:

Email: ludoria.online@gmail.com
Contact form: https://ludoria.app/en/contact
Website: https://ludoria.app