Support

If you need help with Ludoria, you're in the right place. Below you'll find the main ways to get assistance.

Contact Us

For general inquiries, account issues, or anything not covered below, send us an email at ludoria.online@gmail.com. We'll get back to you as soon as possible.

Account Deletion

If you'd like to delete your Ludoria account, you can find the full process — including the 30-day grace period and how to cancel a request — on our Account Deletion page.

Report a Problem

Shake to Report (recommended)

The easiest way to report a bug or issue is directly from the app. Simply shake your device while using Ludoria and a report dialog will appear. Where you can describe the problem and send it to us.

Report from Settings

If the shake gesture is disabled or not working, you can also report a problem manually:

1. Go to your Profile
2. Tap the Settings icon ⚙️ in the top-right corner
3. Select Support
4. Tap Report a problem